Privacy Policy

Introduction

J Cathay Window Treatments provides information about custom window-treatment consultation services. This Privacy Policy explains how information may be collected when visitors browse the website, request a consultation, communicate with the company, or interact with analytics and advertising technologies when those technologies are enabled.

Information You Provide

When you request a consultation or contact us, you may provide information such as your name, email address, phone number, city, county, product of interest, approximate number of windows, project details, or other information you voluntarily submit.

The exact information collected may vary if the consultation form or communication method changes.

Information Collected Automatically

The website may collect technical and usage information such as browser and device information, IP-related technical information where applicable, pages visited, referring page, interactions with the site, attribution information, UTM parameters, and advertising click identifiers where present, such as gclid, msclkid, or fbclid.

Some analytics or advertising technologies are architecture-ready but may not be active until the appropriate account configuration, privacy choices, and production setup are completed.

How Information Is Used

Information may be used to respond to consultation requests, communicate about requested services, provide customer service, understand website performance, improve website usability, measure marketing effectiveness, prevent abuse or fraud, maintain security, and comply with legal obligations.

Submitting a consultation request does not automatically enroll you in unrelated recurring promotional email or SMS marketing.

Consultation Requests and Communications

When you submit a consultation request, you authorize us to contact you regarding that inquiry. Communications may relate to scheduling, requested services, project details, measurement, installation planning, or follow-up connected to your request.

Analytics and Measurement Technologies

We may use analytics technologies to understand website usage and performance. The website architecture is prepared for services such as Google Analytics, Google Tag Manager, and Microsoft Clarity, but vendor technologies only operate when configured and permitted by applicable privacy choices.

Advertising and Conversion Measurement

Advertising measurement technologies may be enabled when advertising campaigns are active. Potential services may include Google Ads and related conversion measurement tools.

When enabled, Meta Pixel loads only after you grant Advertising consent. It measures page views and successfully delivered consultation requests. Our event calls do not include your form contents or contact details. Meta receives technical browser and network information. This integration does not use Conversions API.

Enhanced Conversions and Customer-Provided Data

When advertising conversion measurement is enabled and permitted by your privacy choices, customer-provided contact information may be used through supported advertising technology to help measure consultation conversions.

Customer-provided contact information is not treated as ordinary analytics event data.

Cookies and Similar Technologies

Necessary technologies support website operation, consultation form operation, security, abuse prevention, and essential server functionality.

Analytics technologies may help understand site usage and performance. Advertising technologies may help measure advertising effectiveness when campaigns are active.

You can withdraw Advertising consent through Cookie/Privacy Preferences in the footer. Our Meta integration stops subsequent events and removes stored advertising identifiers and accessible _fbp and _fbc cookies. Already sent data cannot be recalled, and third-party cookies cannot be removed by this website. If you re-enable Advertising after withdrawal, measurement resumes without reloading. After Advertising consent, we store a random browser identifier and selected, validated advertising attribution in this browser and use them for up to 90 days. Returning visits do not extend this period. Expired records are replaced or removed on your next visit or measurement event. Browser settings may shorten retention or prevent storage. Meta runs in an isolated document using these identifiers; it cannot read the consultation form, website cookies, or the original page URL. Only selected, validated advertising parameters are shared.

Microsoft Clarity and Session Analytics

If session analytics such as Microsoft Clarity are enabled in the future, they may help us understand interactions with the site and improve usability.

Reasonable masking and privacy controls are used for sensitive form fields when session analytics is enabled. Form contents are not intended to be recorded for ordinary session analytics review.

How Information Is Shared

We do not claim to sell personal information.

Information may be shared with categories of providers needed to operate the business, such as hosting and infrastructure providers, email or communication providers, analytics providers, advertising or measurement providers when enabled, professional or legal providers when necessary, and authorities when legally required.

Data Retention

Information is retained only as reasonably necessary for business, legal, security, and operational purposes. Retention may vary based on the type of information and the reason it was collected.

Data Security

We use reasonable safeguards intended to protect information. No website, transmission, or storage system can be guaranteed to be completely secure.

Privacy Choices

Visitors can manage non-essential analytics and advertising preferences through the website privacy controls when available.

The consent architecture is designed to remain compatible with future privacy-choice mechanisms if legal requirements or business operations require them.

California Privacy

California residents may have privacy rights depending on applicable law and the company legal obligations at the time of a request.

This policy does not make a definitive legal determination that the company is or is not subject to every California privacy law requirement.

Children's Privacy

The website is not directed to children under 13, and the company does not knowingly seek personal information from children under 13 through the consultation service.

Third-Party Links

The website may link to third-party websites or services. Those third parties are responsible for their own privacy practices and content.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. The Last Updated date will reflect the latest revision.

Contact

To contact J Cathay Shutter and Shade Inc about this Privacy Policy, please use the Contact page.